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What Driveway keeps, and for how long
Audio, transcripts, notes, and deletion.
Audio is deleted when the note is written. Transcripts are deleted after 30 days. Notes stay until you delete them. Deleting a client removes every session and note attached to them.
Delete your whole account from Settings. Everything is removed within 24 hours.
Paid plans are processed only by providers under a Business Associate Agreement. The free plan may use a transcription provider without one; the record screen says so.